Cookies Information


Version updated to the GDPR

This website, owned by ZanzibarHelp, the data controller pursuant to and for the purposes of art. 4, paragraph 7 of Regulation (EU) 2016/679 concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data (“GDPR”), uses cookies and similar technologies. This information provides information on how cookies are used and how they can be controlled by the user.

The use of this website (and any other site managed by us) implies the acceptance, by the user, of the use of cookies (and similar technologies) in accordance with this information. In particular, you accept the use of analysis, advertising, marketing and profiling cookies, functionality for the purposes described below.

If the user accepts profiling cookies, as identified below, these will be considered in the creation of behavior profiles and preferences or interests by crossing this information for the purpose of marketing and profiling activities, i.e. to send the user communications and advertising. (also displayed through banners on the site itself) or to contact him in a personalized way, so that these activities present content of his strict interest and not disturbing).

If the user does not intend to accept the use of cookies for analysis, advertising, profiling purposes, he has the ability to change the setting of his browser in the manner described in the “How to check and delete cookies” section.


Cookies are information saved on the hard disk of the user’s terminal and which are sent by the user’s browser to a Web server and which refer to the use of the network. Consequently, they allow you to know the services, the sites visited and the options that, while surfing the net, have been shown. In other words, cookies are small files, containing letters and numbers, which are downloaded to the user’s computer or mobile device when you visit a website. Cookies are then sent back to the original site on each subsequent visit, or to a other website that recognizes these cookies. Cookies are useful because they allow a website to recognize the user’s device.

This information is not, therefore, provided spontaneously and directly, but leaves traces of the user’s surfing the net.

Cookies perform various functions and allow you to navigate between pages efficiently, remembering user preferences and, more generally, improving your experience. They can also help ensure that the advertisements shown while browsing are of interest to you and that the marketing activities carried out comply with your preferences, avoiding unwelcome promotional initiatives or not in line with the user’s needs.
While browsing a site, the user can also receive cookies on his terminal that are sent from different sites or web servers (so-called “third parties”), on which some elements may reside (eg: images, maps, sounds, specific links to pages of other domains) present on the site that the same is visiting. There may therefore be, in this respect:

  • Direct cookies , sent directly from this site to the user’s device
  • Third party cookies , originating from a third party but sent on our behalf. This site uses third-party cookies to facilitate the analysis of our website and their use (as described below).

Depending on the purpose of use of cookies, these can be divided into:

  • Technical cookies: are used to allow the transmission of a communication over an electronic communications network or to provide a service expressly requested by the user. They are not used for other purposes. In the category of technical cookies, the use of which does not require the user’s consent, the following are distinguished:
  1. Navigation or session cookies: guarantee normal navigation and use of the website (eg: to authenticate and access restricted areas). The use of these cookies (which are not stored permanently on the user’s device and are automatically deleted when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow the safe and efficient exploration of the site.
  2. Analytics cookies: if they are used only to collect information in aggregate form, on the number of users who visit the site and how they visit it
  3. Functional cookies:
    allow the user to browse based on a series of selected criteria (eg: language or services to which one has subscribed) to improve the service provided to the user.
  • Profiling cookies : they are aimed at creating profiles relating to the user and used to send targeted promotional messages according to the preferences expressed while surfing the net. These cookies can be used for these purposes only with the user’s consent.


The way in which this site and third parties use cookies is summarized below. These uses include the use of cookies to:

  • know the total number of visitors on an ongoing basis as well as the types of browsers (eg Firefox, Safari or Internet Explorer) and operating systems (eg Windows or Macintosh) used;
  • monitor the performance of the site, including how visitors use it, as well as to improve its functionality;
  • customize and improve the online user experience; and
  • allow user profiling, for targeted and personalized promotional purposes according to the preferences and interests expressed online by the user, exclusively by us and not by third parties, both on this site and outside it.


The types of cookies used can be classified into one of the categories, shown below in the following table, which allows the user to give their consent or modify it (if previously expressed) to accept the various types of cookies:

Type of cookie

Essential website cookies (session and navigation)

Purpose of the cookie

These cookies are essential for correct navigation and to use the functions of the site. These cookies do not collect personal information that can be used for marketing purposes, nor do they memorize the sites visited. The use of these cookies (which are not stored permanently on the user’s device and are automatically deleted when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow the safe and efficient exploration of the site. This category of cookies cannot be disabled.
Origin and how to block it

(direct cookies)

Type of cookie

Functionality cookies

Purpose of the cookie

These cookies allow us to remember the choices made (such as user name, language or geographic location) and provide improved and personalized functions. The information collected by these cookies can be made anonymous and do not keep track of browsing activity on other websites. This category of cookies cannot be disabled.

Origin and how to block it

(direct cookies)

Type of cookie

Functionality and advertising cookies

Purpose of the cookie

These cookies are used to deliver content on our website via YouTube. The data collected by Google and Criteo can be used for other purposes, including advertising. The user can positively or negatively express his consent directly to the third party, after reading the information referred to in the link proposed in the adjacent column.

Origin and how to block it

YouTube: privacy policy cookie

Google: privacy policy cookie

Criteo: privacy policy cookie

Type of cookie

Third-party analytics and advertising cookies

Purpose of the cookie

These cookies, also cache cookies, are set by Google Analytics and are used to collect information on how visitors use the site, including the number of visitors, the sites of origin and the pages visited on our website. We use this information to compile reports and to improve our website; this allows us, for example, to know any errors detected by users and to ensure immediate navigation, to easily find what they are looking for. In general, these cookies remain on the visitor’s computer until they are deleted.

Third parties may, with the user’s consent, also use these cookies for purposes other than those of analysis. For this purpose, read the information referred to in the link in the adjacent column before expressing your consent option to the third party.

Origin and how to block it

Google Analytics: privacy policy and cookie policy

Yandex Metrica: privacy policy

TurboAdv: privacy policy and cookie policy

AdRoll: privacy policy and cookie policy

BizUp: privacy policy cookie

Facebook: privacy policy cookie

AdForm: privacy policy cookie

Hotjar: privacy policy cookie

Bing: privacy policy cookie

Adwords: privacy policy cookie

Bemail retargeting: privacy policy cookie

Yahoo !: privacy policy cookie

Oath: privacy policy cookie

Digital Metrics: privacy policy cookie

Webbdone: privacy policy cookie

Triboo: privacy policy cookie

Good move: privacy policy cookie

Type of cookie

Advertising or profiling cookies

Purpose of the cookie

These cookies are used to collect information on websites and individual pages visited by users, both on our site and outside it (which could indicate, by way of example, interests or other characteristics of users). These cookies are used to provide advertising and commercial communications that are more relevant to the user’s interests, by profiling them. They are also used to limit the number of times an advertisement is shown and to measure the effectiveness of advertising campaigns. They remain on the user’s computer until they are deleted and serve as a reminder of the visit to the website. In addition, they can indicate whether the user has arrived on our website through an advertising link.

This information is not shared with other organizations.

Origin and how to block it



As with many websites, we use technologies similar to cookies, such as pixel tags (also known as “web beacons”). These technologies provide us and our suppliers with information about how the site and its content are used by visitors, and allow us to identify whether the computer or device has visited our or other sites in the past.

Our servers automatically collect the user’s IP address; in this way, we can associate this address with the name of the user’s domain or that of its Internet Provider. We may also collect some “clickstream data” relating to the use of the site. Clickstream data includes, for example, information relating to the user’s computer or device, the browser and the operating system and related settings, the page of origin, the pages and contents viewed or clicked during the visit as well as the times and methods of such operations, elements downloaded, the site visited after ours, and any search term entered on our site or on a redirect site.


The user has the right to choose whether or not to accept cookies. Below is some information on how to exercise this right. However, please note that by choosing to refuse cookies, the user may not be able to use all the features of the site and, if he has given consent to profiling on other occasions, the communications he will receive may be irrelevant to his interests. It should also be noted that if you choose to manage your cookie preferences, our cookie management tool will still set a technical cookie on your device to allow us to execute user preferences. The elimination or removal of cookies from the user device also involves the removal of the cookie relating to preferences; these choices will therefore have to be made again.

It is possible to block cookies using the selection links in the table above. Alternatively, you can change your browser settings so that cookies cannot be stored on your device. To do this, you must follow the instructions provided by the browser (usually found in the “Help”, “Tools or” Edit “menus). Disabling a cookie or a category of cookies does not delete them from the browser. Therefore, this operation must be carried out directly in the browser.

If you want to delete, disable or restore the cookies on your computer, you can use the cookie configuration pages made available by any third-party content providers, or through the user’s browser options.

Below is a list of instructions for managing cookies in relation to the most popular browsers:

Chrome – 95647? Hl = en & amp; topic = 14666 & amp; ctx = topic

Firefox – US / kb / cookies-information-websites-store-on-your-computer

Internet Explorer – -US / internet-explorer / delete-manage-cookies # ie = ie-11

Safari – en_GB

If you use a mobile device, you should refer to its instruction manual to find out how to manage cookies.

For more information on cookies, including how to view those that have been set on your device, how to manage and delete them, visit .


If the user has disabled one or more cookies, we will still be able to use the information collected before such disabling made through the preferences. However, starting from that moment, we will cease to use disabled cookies to collect further information.

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